Terms and Conditions:
By registering for this auction, you hereby agree to these Terms and Conditions, as required to complete the registration process.
**1. Shipping Address Policy**
1.1. **Shipping Address / Billing Address Requirement:** We exclusively ship items to the billing address associated with the selected payment method during registration for each auction. Your profile address is irrelevant for shipping purposes. It is imperative that the billing address linked to your selected payment method is where you intend to receive your merchandise. We strictly adhere to this policy due to the prevalence of fraudulent activities. No exceptions will be made. Ensure that when you type in your billing address (at the Add New Payment Method screen) that you type your address correctly and that it is the billing address. We will not be able to ship your merchandise if our payment processor flags it as not being the billing address.
1.2. **Responsibility for Address Updates:** You acknowledge that any items shipped to an incorrect address due to failure to update your billing address are your responsibility. While USPS/UPS may assist in the recovery process at times, we do not possess special contacts or information to expedite this process. We will not issue replacements or refunds for items sent to the wrong address. Please exercise caution during registration, and we apologize for any inconvenience. We implement this policy to safeguard ourselves and our valued customers against the increasing incidents of stolen credit card registrations.
**2. Return and Chargeback Policy**
2.1. **Returns and Refunds Discretion:** Garnet Gazelle reserves the right to accept or decline return requests. Assumption should be made that returns are generally not permitted. Items and their conditions are not eligible for discounts, returns, or refunds based on subjective opinions or viewpoints. Items may be shipped in original and/or display packaging for cost effectiveness, you are buying the item and not any packaging. You should assume the original packaging is not in giftable condition.
2.2. **Warranties:** Each lot's description holds equal validity with the lead title, and both elements should be comprehensively understood by bidders prior to placing bids. All items are sold as-is with no expressed or implied warranties, except where a certificate of authenticity has been provided deeming, we do guarantee that item as guaranteed authentic.
2.3. **Dispute Resolution:** Prior to initiating a chargeback dispute, you agree to contact Garnet Gazelle to explore resolution options.
**3. Order Cancellation Policy**
3.1. **No Bidder Cancellation Authority** Bidders do not retain any right to cancel a purchase or a bid placed at any time.
3.1. **Garnet Gazelle Cancellation Authority** Garnet Gazelle reserves the right to cancel items and/or invoices for any reason prior to shipping. This may include contractual obligations with third parties, technology / system issues resulting in incorrect stock counts, and quality control issues at the time of shipping, IE merchandise discovered broken upon packaging to ship or human error in describing items.
**4. Payment Terms**
4.1. **Payment Options:** We accept the following payment methods:
- Credit and Debit Cards: Subject to an 20% Buyer's Premium.
- Wire Transfers (typically for invoices of $5000+ or when it's not possible to ship to a billing address): Subject to a 17% Buyer's Premium (a non-negotiable 3% discount (compared to credit and debit cards) is applied to help offset associated wire transfer costs).
4.2. **Payment Restrictions:** We do not accept cash, checks, ACH, PayPal, Venmo, Zelle, money orders, or any other payment options. No exceptions.
**5. Shipping Fees and Handling Charges**
5.1. **Handling Fee:** A flat handling fee of $5 per invoice will be applied to all purchases.
5.2. **Insurance Fee:** A 2% insurance fee will also be applied to ensure the safe delivery of your items. This is mandatory and cannot be opted out.
5.3. **Local Pickup:** Local pickup is not available at any of our warehouse or office locations.
5.4. **Postage Rates:** Postage rates vary, and quotes cannot be provided prior to purchase. We prioritize affordable and secure shipping methods.
**6. Legal Compliance Responsibility**
6.1. **Legality of Purchases:** It is your responsibility to research and ensure the legality of your purchases in your place of residence.
6.2. **Restrictions:** Stun Guns are illegal in specific locations, including Hawaii, Massachusetts, Rhode Island, U.S. Virgin Islands, Chicago, Illinois, The District of Columbia, Nassau County, New York, and others as specified.
6.3. **Prohibited Locations:** We will not ship to areas where items are illegal. If you reside in such an area, please refrain from purchasing Stun Guns, as we cannot fulfill orders to restricted locations.
6.4. **Legal Compliance:** Any legal issues arising from your purchase will not be attributed to Garnet Gazelle. You are responsible for understanding and adhering to local, state, and federal laws governing your purchases. By registering, you warrant compliance with all applicable laws and regulations. Garnet Gazelle shall not be held liable.
6.5. **Bid Irrevocability:** There exist no valid explanations or excuses for voiding your bids. These Terms & Conditions constitute a legally binding contract, and as such, any bids placed, regardless of the circumstances (including bids placed on your behalf by dropping your tablet, by a toddler, your grandfather, or a pet cat), obligate you to fulfill your payment obligations. Failure to pay for invoiced items constitutes a breach of this legally binding contract. You bear sole responsibility for payment of items you win at auction, as well as any applicable fees clearly detailed and available for review prior to auction registration. By registering to bid, you, the registered bidder, hereby acknowledge and agree that Garnet Gazelle shall not be held liable for any technical or personal errors or issues experienced by you as the user. If any legal expenses should arise by bidder's breach of these and terms and conditions, the bidder will be responsible for their own legal expenses as well as Garnet Gazelle's legal expenses.
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